Refund policy

You can request a refund or exchange for any item within 30 days of purchase, provided it is unused, unopened, and in its original saleable condition.

Please understand that each return or refund request will be individually evaluated. While we aim to provide excellent service, final decisions regarding outcomes are determined at the discretion of Peach Spice Co.

Returning or exchanging your item 

To start a return, you can contact us at clairethayes@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Timeframes

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to. If more than 15 business days have passed since we’ve approved your return, please contact us at clairethayes@yahoo.com.